News & Events

Have your say!!!

Finally, Redbridge’s Disability Charter has been agreed and is out for consultation. Please follow the links to find out more and complete the survey to HAVE YOUR SAY.  This is particularly important if the services/support you need are not available. Click Here

Click above the image for more information.

Please click the above image for more information.

AGM 2018

For Annual Report 2017/19 from the AGM Meeting on the Friday 20th July at Bramston Close. click here

Have Your uSay – Making Redbridge Accessible for All

Date: Wednesday, September 5, 2018
Time: 2:00 PM – 4:30 PM
Venue: York Room, Redbridge Central Library, Clements Rd Ilford IG1 1EA

This meeting is a fantastic opportunity to make your voice heard on transport access and the redevelopment of Ilford Town centre. Redbridge Council will be coming along to talk us through their latest plans.

We need as many Deaf, Disabled and older people as possible to attend to show just how much support there is for a Redbridge that is accessible to everyone.

You can book a place here

Click here for the full article

TfL news

Click the above image to see the whole article…

New job opportunity – Campaigns and Outreach Officer

We are looking for a new Campaigns and Outreach officer! Please have a look at our job advert below and forward to anyone you think may be interested – or consider applying yourself if you meet the criteria.

Campaigns and Outreach Officer
£29k, Brixton, London

– Please feel free to promote this new opportunity –

Transport for All (TfA) has been championing the cause of accessible transport in the capital for over two decades. Whilst progress has been made, still today Disabled and older people have to restrict their lives or even become housebound because they are failed by inaccessible transport services.

We are now seeking a Campaigns and Outreach officer to help change this situation and win a transport system that all of London’s citizens can use with freedom and Independence. This is an exciting opportunity to join one of the leading Disabled people’s charities campaigning for accessible transport in the UK.

Motivated by a passion for equality and the rights of Disabled people, our ideal candidate will develop and lead multi-layered campaigns that seek to capture the imagination of supporters and the attention of campaign targets.

You will have the experience of running successful campaigns using a variety of methods including e-campaigning and direct. As a ‘people’s person’ you will also motivate supporters and members to get involved at all levels of campaign planning and development.

Pitching stories on a regular basis you will be able to harness the power of the media to deliver maximum exposure for our campaigns and causes.

A confident communicator, you will be able to sustain relationships with a wide range of stakeholders from local pensioner groups to government ministers.

What we offer:

  • A friendly working environment and supportive team
  • Flexible working hours and the ability to work from home
  • Attractive pensions package
  • Holiday entitlement

Our office is based in Brixton with its vibrant markets and excellent transport links.

The closing date for applications is 5pm on Thursday 12th April 2018. The Interview date will be Friday 20th April 2018 and be held at our offices in Brixton.

For further details please contact Dagmara DePaula on 020 7820 7315 or via email

Please email your completed application forms to

Download the job pack

Disabled hardest hit by Redbridge Council cuts says charity.

Redbridge Council launched a consultation about charging policies and One Place East have called it “disappointing”.

The charity said it recognises the budget constraints on the local authority by national government and that tough decisions need to be made in light of austerity, but said it is unfair that deaf, disabled people and their carers are bearing the brunt.

They stated that numerous research papers show that disabled people are losing support to enable them to take part

in community life, go out to work and see read more click here.

Click the image to see the letter in full or here

Banner with logos of many organisations in the Disability or Transport sector, saying “It is time to invest in the potential of Deaf and Disabled people. We are therefore writing to urge the DfT to take positive action for access.”

50 organisations demand that the Department for Transport restores vital Access for All rail projects

This Monday, Transport for All together with RNIB, Inclusion London, Muscular Dystrophy UK, Ruils, Thomas Pocklington Trust, Campaign for better Transport, and 45 other organisations across the Disability and transport sectors are sending a letter to the Department for Transport urging them to restore vital Access for All rail projects.

In just a few days, the Government will publish a Statement of Funds for Network Rail (Available by 13th October 2017).

It’s an important issue for Disabled and older people. Currently just 20% of railway stations in the UK have full step-free access, and even less have the tactile paving, hearing loops, access points and audio-visual announcements that many Disabled people need to use them. Access for All funds vital large scale accessibility projects at stations such as the installation of lifts or platform level tactile paving and has helped to open up railway stations across the UK to Disabled and older people.

Sadly over £50m of the Access for All funding planned for the current control period was deferred, meaning half of all projects planned to be delivered between 2012 and 2019 have been delayed by up to five years.

We don’t want to see the deferred projects become the only major rail access improvements for the next six years; that is why we urge the Secretary of State for Transport to fund additional Access for All projects in the next control period, and to ensure that the deferred projects are delivered before 2020.

The Letter to the Secretary of State
Rt. Hon. Chris Grayling MP Secretary of State for Transport Great Minster House 33 Horseferry Road London SW1P 4DR

Dear Mr Grayling,
R.E: Access for All funding in the CP6 Network Rail budget

Despite being one of the wealthiest countries in the world, the UK still has long way to go in terms of rail access. Nearly eighty percent of stations across the UK do not have full step-free access, and many more don’t have the tactile paving, audio visual information, induction loops and the other fixtures that enable Deaf, Disabled and older people to use them. It follows that great swathes of the UK rail network are no go areas for Disabled people, particularly those with mobility impairments. At the current rate it would be over 200 years before the UK rail network is fully accessible.
We are therefore writing to urge you to take positive action for access.

This is not just about the injustice of Deaf and Disabled people still being locked out of our rail network, over 25 years since our right to access was passed into law. Accessible stations benefit everyone, parents with buggies, dog owners and people with luggage all find it easier to travel at accessible stations. The Government’s own figures show that investment in rail accessibility will pay back nearly three times that amount in economic benefits.
It is time to invest in the potential of Deaf and Disabled people.

For many, an accessible train station could mean the difference between work and unemployment, a lifeline to friends and family or isolation. Access for All funding has helped to unlock parts of our rail network for Deaf, Disabled and older people to use, in many cases for the first time. Stations up and down the UK from Cheadle Hulme to Canterbury and from Balham to Blackburn have benefited from Access for All funding. The deferral of half of all the Access for All projects planned over the past six years has meant that the already slow progress on rail access has all but ground to halt. Disabled people in the areas affected will have fewer opportunities and less freedom because of the decision to delay these projects. The upcoming Network Rail budget is an opportunity to get things back on track. Therefore, we welcome the Department’s positive statement on Access for All in the 2017 Accessibility Action Plan and urge you to:
Commit to delivering all deferred Access for All projects by the end of 2020;
Commit to funding additional Access for All projects in the next control period; and
Set out an ambitious long-term plan for making our railways fully accessible.

Yours sincerely,

Faryal Velmi, Director, Transport for All
Richard Holmes, Public Affairs Director, RNIB
Benali Hamdache, Campaign Engagement Manager, Parkinsons
Peter Corbet, CEO, Thomas Pocklington Trust
Husna Mortua, Head of Policy and Campaigns, Leonard Cheshire Disability
Tracy Lazard, Director, Inclusion London
Stephen Joseph, Director, Campaign for Better Transport
Nic Bungay,Director of Campaigns, Muscular Distrophy UK
Andrew Hodgson, Director, National Federation of the Blind
Linda Burnip, Disabled People Against Cuts
Jan Sheldon, CEO, Royal Association for Deaf People
Odette Batterel, Director, South East London Vision
Ron Douglas, Chair, National Pensioners Convention
Ruth Carter, People’s Choice
Isabel Clement Director, Wheels for Wellbeing
Deborah Wheelan, OxfordshireTransport Action Group
John Boler, Mobility Issues Group for Goring and Streatly
Emily Morton, Chief Executive, Disability Sheffield
David Strong, Director, Disability Advice Service Lambeth
Robert Burgis Richmond Transport Action Group
Jhon Marulanda, Latin American Disabled People’s Project
Lianne Burns, Chief Executive, Enfield Disability Action
Annemarie Braganza, Travel Training Manager, Ealing Travel Training
Lesley Dodd, Chief Executive, Ealing Mencap
Wendy Starkie, Ealing Centre for Independent Living
Eirwen Grenfell-Essam, Chair, Network 81
Alexis Keir, Director, Elfrida Rathbone Camden
Roz Hardie, Director, Lewisham Disability Coalition
Angela Wegener, Disablement Association Hillingdon
Joyce Kallevik,Director, WISH
Lisa Ehlers, CEO, Kingston Centre for Independent Living
Mohammed Aslam Khan Lodhi, President, Basaira Elderly Centre
Andrew Lee, Director, People First
Sean McGovern, TUC General Council
Lucy Byrne, Chief Executive, Richmond Aide
Lesley Walls, Chief Executive, One to One Enfield
Penny Ledger, Co-Chair, Disability Network Hounslow
Rosemary Somerstown, Visually Impaired in Camden
Logie Lohendran, Chair, Merton Seniors Forum
Phil Gosling, Co-Chair, Regard
Will Davies, Lewisham Speaking Up
Becky Meakin, Shaping our Lives
Matthew Cock, Vocal Eyes
George Saunders, Co – Chair, Norwich Access Group
Penelope Beschizza, Deaf Change UK
Mike Smith, CEO, Real
Panagiotis Balalas, Age UK Lambeth
Zeenat Jeewa, CEO, Asian People’s Disability Alliance
Nick Biskinis, Clapham Transport Users Group
Cathy Maker, Richmond Users Independent Living Service
Chris Pennington, Sutton Older People’s Involvement Group
John Healy, Brent Advocacy Concern
Mr George Hana, Chair, Bromley Experts by Experience
Barry McDonald, Chair, Bromley Mobility Forum
Robert Burgis, Richmond Transport Action Group

 Headline news

TFA consultation

Transport for All consultation on the Mayor’s Transport Strategy. Please have your say. click here for more information

Call to clarify and

strengthen the law

around wheelchair


As many of you will know, TFA have been supporting Doug Paulley, who was victorious in bringing his case on wheelchair priority to the UK Supreme Court. This was after he was denied access to one of First Bus Group’s buses because a bus driver didn’t enforce priority in the wheelchair space and a buggy owner refused to make room for him….

Click here more information

Sign up for petition click here


Shopmobility lends manual wheelchairs, powered wheelchairs and powered scooters to people to help them shop and enjoy the facilities in Redbridge.

It is available for those with injuries and long or short-term disabilities, whether your disability is temporary or permanent. You do noneed to be registered disabled to use it, however there is a small fee for this service in the Ilford area.

Access the service

You will need to contact Shopmobility in advance to discuss your requirements, find out what information they will need from you (normally ID is required on your first visit) and discuss any short training you might need for any powered wheelchair or scooter.

For more information, please contact Shopmobility, who are based at on the level 1 The Exchange, Ilford, Essex, IG1 1RS. You can contact them on email

Please watch this video promotation as shown in Redbridge Life website.

To watch promotional video Click here

National Federation of Shopmobility

Ilford Shopmobility has renewed its annual affiliation for 2017/18 to the National Federation of Shopmobility which is now part of the British Health Trade Association.


Redbridge Response to

the Intermediate Care


The response echoes the views expressed to us about the impact of the closure of 2 sites and the reduction in beds and quality of provision available at King George Hospital. click here for infomation

and download here

National Theatre New Season Download and go to this website. Click here



Disability Redbridge trustees agreed at their meeting held on March 20th 2017 that the membership and hire fees would REMAIN AT THE CURRENT RATE:
Annual membership £10 per year
Day hire: members £2/day non members: £5/day
Members are also able to hire equipment on a long term basis.
The fees have not increased since 17th March 2012 and are extremely good value.
This is due to the invaluable, generous and continuing support of the EXCHANGE, who fund Ilford Shopmobility in kind by providing the offices and utilities, and the work of all the volunteers providing the service. No 1st April increase, hire fees stay the same!!!

Click here downloadable version

Printable verison

Tranport News 

In 2018, Crossrail will start running services from four Redbridge stations: Ilford, Seven Kings, Chadwell Heath and Goodmayes.

To find out more you can look at the Crossrail website (Click here) For information about public transport problems call Transport for All at 020 7737 2339 or email

Click here for the Transport for All Sick of Waiting campaign

CiiL has move to 98 – 100 Ilford Lane, Ilford IG1 2LD

Redbridge Concern newsletter weblink:

Click here for more information

Freedom pass

Changes to Freedom Pass administration Charges for lost or damaged cards and new contact numbers. More info

Remember to re-new your Freedom pass and the date for re-newal is 31st March and here is the web link (below) for contacting your council. More info



Please download and fill in this feedback Questionnaire and send it to

Download here

or send it to this address (below)

Ilford Shopmobility Car Park Level1,Exchange,

High Road,




Available in the


We keep a wide range of information leaflets and magazines in the office including ‘Ability Needs’ which is produced in partnership with National Federation of Shopmobility. We do not charge for the magazines but donation are always welcome!!!